Terms of service
Last updated: July 18, 2026
These Terms & Conditions ("Terms") govern your access to and use of feelintune.com (the "Site") and any purchase made through it. The Site is operated by GrowthEdge (ABN 40 673 700 457), trading as FeelinTune, 33 Cremorne Street, Cremorne VIC 3121, Australia ("we", "us", "our"). By accessing the Site, creating an account, or placing an order, you ("you", "the customer") agree to be bound by these Terms. If you don't agree, please don't use the Site.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site. By ordering, you confirm that you meet this requirement and that the information you provide is accurate and current.
2. Accounts
You may need to create an account to manage a subscription. You're responsible for keeping your login details confidential and for all activity under your account. Let us know immediately at support@feelintune.com if you suspect unauthorised use of your account.
3. Products & Descriptions
We make reasonable efforts to accurately describe our products, including ingredients and expected effects, and to display accurate colours and packaging. Individual results from any wellness or bath ritual product can vary, and we don't guarantee a specific outcome for any individual user beyond what's expressly stated in our Return & Refund Policy.
4. Orders & Pricing
All prices are listed in Australian dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time; the price charged is the price displayed at the time you place your order. In the event of a pricing error (for example, a product listed at an unintended price due to a technical fault), we reserve the right to refuse or cancel any orders placed at the incorrect price, and will notify you and refund any payment already made in full.
5. Promotional Codes & Discounts
Promotional or discount codes are subject to their own stated terms (such as expiry dates or minimum order values) and may not be combined with other offers unless explicitly stated. We reserve the right to modify or cancel a promotion at any time before it's applied to an order.
6. Subscriptions
Subscription plans (Weekly, Every Other Night, Nightly) automatically renew and charge your payment method each month on your billing date, until you skip, pause, or cancel. You can manage or cancel your subscription at any time from your account, or by emailing support@feelintune.com — there is no minimum commitment period and no cancellation fee. Cancelling stops future charges but does not affect orders already dispatched. We'll make reasonable efforts to notify you by email in advance of any change to subscription pricing.
7. Payment
Payment is processed at the time of order via the methods listed in our Payment Policy. By providing payment details, you confirm you're authorised to use that payment method.
8. Shipping & Returns
See our Shipping Policy and Return & Refund Policy for full details on delivery and our 30-day money-back guarantee.
9. Health Disclaimer
Tune is a bath product, not a medicine, supplement, or medical device, and is not intended to diagnose, treat, cure, or prevent any condition. The information on this Site about thermoregulation and sleep onset is provided for general informational purposes and is not medical advice. If you are pregnant, breastfeeding, or have a health condition, consult a healthcare professional before use. Discontinue use and seek medical advice if you experience any adverse reaction.
10. Acceptable Use
You agree not to use the Site to: violate any applicable law; attempt to gain unauthorised access to our systems; interfere with the Site's operation (including through bots, scraping, or denial-of-service attacks); or submit false, misleading, or fraudulent order information.
11. Reviews & User Content
If you submit a product review or other content to the Site, you confirm it's your own genuine experience, and you grant us a non-exclusive, royalty-free licence to display and use that content in connection with the Site and our marketing. We may remove reviews that are fraudulent, abusive, or unrelated to the product.
12. Intellectual Property
All content on this Site — text, graphics, logos, product photography, and the Tune name and branding — is owned by GrowthEdge or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our written permission.
13. Third-Party Links & Services
The Site may link to third-party sites (for example, our carrier's tracking page or PayPal's checkout) that we don't control. We're not responsible for the content, policies, or practices of any third-party site.
14. Limitation of Liability
To the extent permitted by law, GrowthEdge is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products, including loss of data, loss of enjoyment, or business interruption. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law (or equivalent consumer protection law in your jurisdiction) that cannot lawfully be excluded, restricted, or modified.
15. Indemnity
You agree to indemnify us against any claim, loss, or damage arising from your breach of these Terms or your misuse of the Site, except to the extent caused by our own negligence or breach of these Terms.
16. Force Majeure
We're not liable for any delay or failure to perform our obligations under these Terms where that delay or failure results from circumstances beyond our reasonable control, including natural disasters, extreme weather, carrier disruptions, or supply shortages.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business or legal requirements. The "Last updated" date at the top of this page will change accordingly, and continued use of the Site after an update constitutes acceptance of the revised Terms. We'll aim to flag material changes clearly on the Site.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
19. Governing Law & Disputes
These Terms are governed by the laws of Victoria, Australia. If a dispute arises, please contact us first at support@feelintune.com so we can try to resolve it directly. Any dispute that can't be resolved this way is subject to the exclusive jurisdiction of the courts of Victoria, Australia.
20. Contact
Questions about these Terms? Reach us any of the ways below — we aim to respond within 1 business day.
| Trading Name | FeelinTune |
|---|---|
| Legal Entity | GrowthEdge |
| ABN | 40 673 700 457 |
| Registered Address | 33 Cremorne Street, Cremorne VIC 3121, Australia |
| Phone | +61 449 667 633 |
| support@feelintune.com | |
| Support Hours | 9:00 AM – 5:00 PM, Monday–Friday, AEST/AEDT (Canberra/Melbourne time) |
| Typical Response Time | Within 1 business day |