Payment Policy

Last updated: July 18, 2026

This Payment Policy explains how and when you're charged when you order from feelintune.com, and what to expect from the payment process.

1. Accepted Payment Methods

2. Currency & Pricing

All prices are displayed and charged in US dollars (USD), inclusive of GST where applicable. We currently ship within Australia only, so international currency conversion is not applicable to most customers; if this changes, we'll update this section with relevant currency-conversion guidance.

3. When You're Charged

One-time orders are charged in full at the time of purchase, once payment is authorised. If you've arranged a recurring order with us (see our Terms & Conditions and Order Cancellation Policy), we'll confirm each recurring charge with you before it's processed — recurring orders are arranged manually at your request and are not charged automatically without your confirmation. You can change the frequency, pause, or cancel a recurring order at any time by emailing support@feelintune.com.

4. Failed or Declined Payments

If a payment fails or is declined, your order will not be processed. For a recurring order, if a payment can't be completed we'll contact you by email to arrange it or update your payment details before dispatching.

5. Price Changes

We reserve the right to change our prices at any time. If you have a recurring order arranged with us, we'll provide reasonable advance notice by email before any price change takes effect, and you're free to cancel before the new price applies.

6. Promotional Codes & Gift Cards

Promotional or discount codes must be applied at checkout and are subject to their own terms, such as expiry dates or minimum order values.

7. Security

All transactions are processed securely and encrypted via our payment providers. We do not store your full payment card details on our own servers — card and account information is handled directly by our payment processor (PayPal) in line with industry security standards.

8. Refunds

Refunds are issued to your original payment method. See our Return & Refund Policy for full detail on when refunds apply and how long they take to process.

9. Invoices & Receipts

An order confirmation and receipt is emailed to you automatically after every purchase. If you need a formal tax invoice for accounting purposes, email support@feelintune.com with your order number.

10. Contact

Questions about billing? Reach us any of the ways below — we aim to respond within 1 business day.