Payment Policy

Last updated: July 18, 2026

This Payment Policy explains how and when you're charged when you order from feelintune.com, and what to expect from the payment process.

1. Accepted Payment Methods

2. Currency & Pricing

All prices are displayed and charged in USD$, inclusive of GST where applicable. We currently ship within Australia only, so international currency conversion is not applicable to most customers; if this changes, we'll update this section with relevant currency-conversion guidance.

3. When You're Charged

One-time orders are charged in full at the time of purchase, once payment is authorised. Subscription orders are charged automatically on your monthly billing date — the same date each month as your original order, or the closest available date for shorter months — until you skip, pause, or cancel via your account or by emailing support@feelintune.com.

4. Failed or Declined Payments

If a payment fails or is declined, your order (or subscription renewal) will not be processed. For subscriptions, we'll attempt to retry the charge up to 3 times over 7 days and notify you by email if payment continues to fail; your subscription may be paused until payment succeeds or you update your payment details.

5. Price Changes

We reserve the right to change our prices, including subscription pricing, at any time. For active subscribers, we'll provide reasonable advance notice by email before a price change takes effect on your account, and you're free to cancel before the new price applies.

6. Promotional Codes & Gift Cards

Promotional or discount codes must be applied at checkout and are subject to their own terms, such as expiry dates or minimum order values.

7. Security

All transactions are processed securely and encrypted via our payment providers. We do not store your full payment card details on our own servers — card and account information is handled directly by our payment processor (PayPal) in line with industry security standards.

8. Refunds

Refunds are issued to your original payment method. See our Return & Refund Policy for full detail on when refunds apply and how long they take to process.

9. Invoices & Receipts

An order confirmation and receipt is emailed to you automatically after every purchase. If you need a formal tax invoice for accounting purposes, email support@feelintune.com with your order number.

10. Contact

Questions about billing? Reach us any of the ways below — we aim to respond within 1 business day.